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Alerts

Entities​

Oodle's alerting system allows you to monitor your metrics and receive notifications when certain conditions are met. There are three entities that make up the alerting system:

  • Monitors
  • Notification Policies
  • Notifiers

Alerts functionality is available in the Oodle UI under the Bell icon in the sidebar navigation.

Monitors​

Monitors are the core of the alerting system. They define:

  • A PromQL query to evaluate
  • Conditions for triggering alerts (Warning and Critical thresholds)
  • Notification policy to be used for routing alerts
  • Labels allow specifying a set of additional labels to be attached to the alert.
  • Annotations specifies a set of informational labels that can be used to store longer additional information such as alert descriptions or runbook links.

Labels and annotations can be templated in a similar manner as documented in Prometheus alertmanager.

Monitors are periodically evaluated and alerts are triggered when threshold conditions are met.

See the Monitors documentation for detailed configuration instructions.

Monitors

Notifiers​

Notifiers are the endpoints where alerts are sent. Oodle supports several types of notifiers:

See the Notifiers documentation for detailed configuration instructions for each notifier type.

Notifiers

Notification Policies​

Notification policies determine how alerts are routed to different notifiers. Policies allow you to:

  • Define separate notifiers for Warning and Critical alerts
  • Create global policies that apply to all monitors in addition to the specific policies attached to the monitors.

See the Notification Policies documentation for detailed configuration instructions.

Notification Policies

Support​

If you have any questions or need any assistance, please contact us via our help chat app located at the bottom-right of the page or by reaching out to support@oodle.ai.