Notifiers

Notifiers are endpoints that receive alert notifications when monitor conditions are triggered. This guide explains each supported notifier type and provides step-by-step configuration instructions.

Supported Notifiers

Slack

To send notifications to Slack, you'll need an incoming webhook URL. There are two methods to create one:

1. Slack Apps
2. Incoming Webhooks (Legacy)

Slack Apps

Follow these steps to create an incoming webhook using Slack Apps. For more details, see the official Slack documentation on incoming webhooks.

1. Create a Slack App:
   • Visit https://api.slack.com/apps?new_app=1
   • Choose a name for your app
   • Select your workspace
   • Click Create App
2. Enable incoming webhooks:
   • Open the Apps management dashboard
   • Select your app
   • Click on Incoming Webhooks
   • Toggle Activate Incoming Webhooks to ON
3. Create a webhook:
   • Click Add New Webhook to Workspace
   • Select the channel for receiving messages
   • Click Authorize

You'll receive a webhook URL that looks like this:

https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXXXXXXXXXXXXXX

note

Webhooks created through Slack Apps can only post to their designated channel. You'll need separate webhooks for different channels.

Incoming WebHooks App (Legacy)

The legacy Incoming WebHooks app allows you to create webhooks that can send messages to any channel in your workspace.

1. Install the Incoming WebHooks app to your workspace
2. Click Add to Slack, select a default channel, then click Add Incoming WebHooks Integration

note

Legacy webhooks can send messages to any channel in your workspace, unlike Slack Apps webhooks which are channel-specific.

Configuration

To set up a Slack notifier in Oodle:

1. Navigate to Alerts (Bell icon in sidebar) → click the ellipsis (...) → select Notifiers
2. Click the + icon and choose Slack from the dropdown
3. Fill in the following:
   • Name: A descriptive name for your notifier
   • API URL: The URL from Slack
   • Channel (optional): Override the default channel. Note: This only works with legacy webhooks

note

For Slack Apps webhooks, messages will always go to the channel specified during webhook creation, regardless of the channel setting in Oodle.

4. Click Save to create the notifier

Opsgenie

To send notifications to Opsgenie, you'll need an API key. Here's how to get one:

1. Log in to Opsgenie and navigate to Integrations
2. Click Add Integration and select Prometheus
3. Configure the integration:
   • Enter a name
   • Select the team to receive alerts
   • Click Continue
4. Click Turn on Integration to activate it

Configuration

To set up an Opsgenie notifier in Oodle:

1. Navigate to Alerts (Bell icon in sidebar) → click the ellipsis (...) → select Notifiers
2. Click the + icon and choose Opsgenie from the dropdown
3. Fill in:
   • Name: A descriptive name for your notifier
   • API Key: Your Opsgenie integration API key
4. Click Save to create the notifier

Use a Notifier

Once you have a notifier created, you can use it in a notification policy to route alerts to the notifier. See the Notification Policies documentation for more details.

Support

If you have any questions or need assistance, please contact us via our help chat app located at the bottom-right of the page or by reaching out to support@oodle.ai.